domain pricing no longer competitive (see TheRegister co uk for comments about them hiking up prices for UK domains). I will never use this firm again. Maybe because they are part of a bigger group they are under some corporate "rip off the Brits" rules these days.
Horrible navigation, overpriced hosting packages, they make it very difficult to cancel a hosting plan you may have purchased.
Surprised to see that there are no reviews (as of writing). These guys are very big in the UK, where I'm based. Currently have many domains registered with them and no issues.